Frequently Asked Questions

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Business Info

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Company Information

Company Name: Precision Overhead Garage Door Service of Central Michigan
Locations:

Precision Overhead Garage Door Service of Central Michigan

3727 S. Isabella Road, Mt Pleasant, MI 48858

Precision Overhead Garage Door Service of Saginaw

6321 Normandy Dr #4, Saginaw, MI 48638

Website: https://pgdmi.com/

Main Phone Number for Customers: (989) 460-8883

Online Booking Link: https://pgdmi.com/book-now

Contact Form Link:https://pgdmi.com/contact

Customer Service Availability: 24/7 Live Operator
Holidays we're closed:

  • New Years day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

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Business Hours (exact days & times)

Service Hours: Monday - Sunday, 6:00 AM - 10:00 PM Phone / Contact Hours: 24/7 (calls answered any time)

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Do you offer emergency service or same-day availability?

Yes - we provide emergency service and same-day repair. After hours, customers may call our main line or use the emergency contact for dispatch. 

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Service Area

Primary Service Region: Central and Northern Michigan

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Can I book an appointment online?

Yes, customers can book service online via the "Book Now" option: https://pgdmi.com/book-now

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Do you offer any discounts?

Yes, Veteran and military.

Garage Door Repair

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What types of repairs do you offer?

Our experienced and reliable technicians are experienced professionals who fix garage doors, including: 

  • Broken spring replacement. 
  • Torsion and Extension springs 
  • Cable repair / replacement 
  • Roller replacement Panel repair 
  • Track alignment, adjustment and Hinge repair 
  • Sensor / safety eye repairs 
  • Opener repair (common items) 
  • Weatherseal replacement 
  • Sagging door / balance adjustment 
  • Noise Reduction and Tune-ups 
  • Emergency Service
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Do you charge a service fee? If yes, how much is it, and is it waived with any service?

Yes, there is a service call / dispatch fee. It is $75. However, if you authorize a repair for the job, the service fee is waived.

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How fast can you usually perform a garage door repair after a customer contacts you?

We aim for same-day for same day service in many cases. 

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Do you carry parts for all major garage doors, or do any parts require special ordering?

Our trucks are stocked with a wide range of parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can usually complete repairs in a single visit.

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What causes most garage door spring failures, and what's your approach to replacing them safely?

Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

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What is the average cost of a spring repair?

The average cost of a garage door spring repair ranges from $200 to $400, including parts and professional installation. The exact price depends on the size and weight of your garage door, which determine the type of spring needed. We provide free repair quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

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Do you offer warranties on repairs? If so, explain what is covered and for how long.

Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.

New Garage Doors

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What types of new garage doors do you sell and install?

We offer a broad selection including: 

  • Standard steel doors 
  • Carriage house / carriage-style doors 
  • Modern contemporary doors 
  • Custom wood doors 
  • Insulated sectional doors 
  • Specialty/custom designs
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What brands of garage doors do you offer?

We offer CHI & Amarr garage doors because of their durability, warranty and aesthetics.

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Do you offer same day garage door installs?

In some cases yes we can offer emergency garage door installation in one day, if we have the garage door in stock. We carry a limited inventory of the most popular garage doors.

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Is there a fee for garage door estimates?

No - new door estimates are free. We also have free scheduled phone quotes available as well.
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Do you offer warranties on a new garage door?

Yes - new doors come with manufacturer warranties (for panels, hardware, springs, etc.) plus our workmanship guarantee.

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What forms of payments do you accept?

We accept major credit cards (Visa, MasterCard, Discover, American Express) as well as checks and cash.

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Do you haul away my old garage door?

Yes - we remove and dispose of your old door as part of the installation process.

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Do You Install Locks for Garage Doors?

We install a few different garage door lock types.

Garage Door Openers

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Do you install new garage door openers? If so, what brands or types do you install?

Yes! We install a full range of LiftMaster® and Genie® garage door openers.

Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

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Do you install smart garage door openers? If yes, what features do they include?

Yes — we install smart openers that include: 

  • WiFi connectivity / remote control via smartphone 
  • Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View) 
  • Energy-efficient motor designs
  • Security features (rolling code technology)
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Do you offer any warranties or support for new opener installations?

Yes - new openers come with manufacturer warranties, and we back installations with workmanship guarantees.

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Do you offer same day garage door opener installation?

Yes - if stock and schedule allow, we strive for same-day or next-day installations.

Maintenance & Tune-Ups

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Do you offer garage door tune-ups or maintenance services? If so, what's included in a typical visit?

Yes — our maintenance visits typically include: 

  • Inspection of springs, cables, rollers, hinges, and tracks 
  • Lubricating moving parts 
  • Balancing and safety testing 
  • Adjusting limits and travel 
  • Checking weather seals and sensors 
  • Tightening bolts and hardware
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How often should a garage door be serviced or maintained?

We recommend servicing at least once per year, though in harsher climates or heavy-usage settings, twice annually is ideal.

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What are the benefits of regular garage door maintenance?

  • Extends the life of springs, cables, rollers, and opener 
  • Reduces noise, friction, and wear 
  • Prevents unexpected, costly breakdowns 
  • Ensures safe and reliable operation 
  • Maintains warranty compliance (on many systems)

Reputation, Trust, & Local Proof

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What makes your company different from other garage door companies in your area?

Our goal has always been simple — to be the best garage door company in every way that matters to our customers. We start with highly trained, professional technicians who take pride in doing the job right the first time.

Every customer receives a free estimate, and we stand behind all of our work with a full warranty, giving you complete peace of mind from start to finish.

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What do your customers often say they appreciate most about your service?

  • Prompt arrival and fast repairs 
  • Polite, professional technicians 
  • Clear explanations and no hidden fees 
  • Quality parts & workmanship 
  • Warranty support and follow-through
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Where can I leave a review?

If you have a Google account, please leave a review on Google:

For Central Michigan Location:https://g.page/r/CXUq-WuS0HjFEAE/review

For Saginaw Location: https://g.page/r/CasXgLfSMdZ0EAE/review

Saginaw Area (989) 460-8882
Mt. Pleasant Area (989) 460-8896
Bay City Area (989) 460-8884
Midland Area (989) 460-8890
Alma / St.Louis Area (989) 460-8901
Houghton Lake Area (989) 460-8904
Standish / East Tawas Area (989) 460-8909
Reed City Area (231) 202-2822
Precision Garage Door Service of Central Michigan
Office: (989) 407-0080
3727 S Isabella Road
Unit A

Mount Pleasant, MI 48858
Precision Garage Door Service of Saginaw
Office: (989) 778-6516
6321 Normandy Dr
Unit 4

Saginaw, MI 48638